Automate your home lighting wirelessly through the Kasa app for iOS and Android. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. the Kasa app is fine, everything works - just not alexa anymore? Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Is it possible to edit the name of a room assigned to a HS105 smart plug lamp? The wireless signal should be at least two bars, if it is one bar, move the device closer for setup. If so, connect back to the TP-Link Wi-Fi network. However, don't forget to apply the latest Windows 10 updates whenever they become available. Once the Kasa app installed on your pc, you can see the open button there and click on that to … Copyright © 2020 TP-Link Corporation Limited. After installing using the classic phone app, it can be run in the new app to add devices. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… Ask Alexa to switch account, “Alexa, switch account.” (for Alexa only). 6.Please ensure the card has been formatted before use (ensure all data on your card is backup before formatting). Remote control must be enabled on Kasa app (click here). - The bulb itself does not get hot. A few other freeware apps also manage the full res, but have the same issues as the software that came with the camera. Very happy. Make certain you choose the correct smart device to connect to. Delete the password that exists in the box and enter the wireless password for your network again. When I scan the network it does not see my network so have been trying to configure it manually. I raised a query on the Veho website but after 2 months they have not replied. What can I do? Jan 21, 2014 6 0. Although the Kasa devices do not have AES security, they can be set to local control only (i.e., do not use cloud to control). I went ahead and added that to help other iOS users. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Therefore, we plan to collect the Apps for PC (Windows and Mac). @Jack If you tried the recommended on Case 1, it would probably be worth trying on another smart device. This used to be available in the Kasa phone app (but has been removed) and is now available through the just publised Kasa Tools application to … If Static IP addresses are not assigned, the devices will stop working within Hubitat. All rights reserved. All good. R. Robea macrumors newbie. After that, try again with Alexa/Google Home. It wont even open, it just gives a message that the app keeps stopping. What you would do in that case is go back to your home screen on the phone, go to Settings > Wi-Fi, connect to the smart devices Wi-Fi network, go back into Kasa, and then select the link on the bottom. However, there may be instances where issues come up during the installtion. my Muvi cam has stopped working.. wondering if any one on here could help… Ive not used it in months.. i tried to fire it up today and all i get is the blue light… Now search for the Kasa smart app in the search bar available on the pc and look for the official app. 11. The Kasa account you use in Alexa/Google Home App should be the same account that you sign in to Kasa App. Cons: - Quite hard to navigate around the app when you first get it, like changing the colour/brightness/warmth. Copyright © 2021 TP-Link Corporation Limited. Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. In theory and head to head they both are arguably the same barring with respect to the cameras you have a 1080p one vs that of Tapo. (Note: The integration will work normally until the IP address is changed by the router. OP Kasa products uses the Kasa app, while Tapo products use the Tapo app. Perform a factory default on the smart device and repeat the process. They're up and running in no time. If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password. Works with Samsung Smart Things. I'm not sure. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. 10. I cannot make it to show the custom name of one particular plug on the widget. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… This guide will try and provide steps to try in order to resolve your issue. Verify that the wireless password being used is correct. When on the screen where you join the smart device to the network. All rights reserved. Thanks again. For further details on TP-Link's privacy practices, see. Once you update your app, see if this resolves the calling problems. The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name. - If you buy multiple kasa lightbulbs then you can group them all to do one function. The software that came with the microscope gives the full resolution and field of view, but unfortunately it is generally awful software. We suggest you use the latest Alexa App or Google Home App. Households account cannot manage the device. If restarting and relaunching the app didn't work, you may need to update the app. Echo/Google Home should be connected to internet. Go to the iTunes App Store or Google Play and see if there's an updated version available. I'm trying to set up the device and just doesn't connect to the cellphone. Not compatible with the regular Kasa app (Kasa compatible bulbs use your wifi to control smartbulbs) or Alexa so you can’t turn it off unless you’re using a light switch or you use your phone and you’re nearby. The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. On the small instruction card and in the Kasa app, it was not clear to me that I had to go to my iPhone iOS  "Settings > Wi-Fi > Choose a Network" and choose the TP-Link SmartPlug device Network which the iPhone Wi-Fi searcher had found. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. Be The First To Get Exclusive Deals & News. Your browser does not support JavaScript. Refer to the link to correct the time if needed. 4.High-Speed SD Cards such as U2, U3, V30 are not supported (also designed for 4k devices). The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. When the phone asks for the wireless password, use the same password that you tried in Kasa. Q: Will the Kasa bulb work without the app? This is really helpful. Reinstall the Kasa app on your smart phone. Like that both Kasa and SmartThings apps provide quick dim options: For example SmartThings have buttons to select dimmness at 10,30,50,70, or 90 percent. After that, try again with Alexa/Google Home. This FAQ will tell you what to do if you encounter one of the following issues. @sunnshyne The screen that is referenced in Case 1 pops up when the Kasa app tries to look for the smart device. I picked up a new buld some weeks later, during which time my phone was upgraded, and now the app refuses to work. TP-Link takes your privacy seriously. Kasa Smart App is a very famous App for (Android and iPhone) smart phone .However, the people also searching this app for PC. Case 3 Cannot use voice command to control device. Make sure your keyboard is not up which can block it. Tap the your home WiFi Network that you would like to add your Smart Plug to and enter your home WiFi password. - The ‘Smart Power’ button does not work. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. Clue?? 3.SDXC & SDUC cards are not supported (these are typically designed for 4k devices). Remote control must be enabled on Kasa app (click here). Our Kasa app is designed to provide a easy step by step process to set up your new smart device. Thought. Make sure your sensitivity is set to any region to the right half of the bar. Make sure you type in the correct Kasa account and password. Go to "Privacy and Sensitivity", under privacy you should have "Record Video and Audio" selected. Recovery is to run the Kasa Integration app and just press "Done" on the first page.) Check if Alexa app is using user account. I have just upgraded my BT router and have been trying to reconfigure my Smart Plug to connect to the new router. I followed Case 1, above. Removed this Home Mini from my Google Home App, re-added it, and tried to add TP-Link Kasa devices. It's just I can't control using voice via Google home. Change device name on Kasa app. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. Disable any VPN connection that you phone may be using during the setup. Local Installation Kasa Bluetooth bulbs have a cost efficient life expectancy of 15 years when used 3 … Make sure the smart device is not connecting back to your home Wi-Fi network. 5.Using a Micro SD card in an adaptor will not work. It displays "TP-LINK_..." instead of given name. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. The last four characters of the MAC address are also apart of the network name of the smart device. By completing this form you confirm that you understand and agree to our Privacy Policy. Try manually click on the device instead of using voice command to control the device (for Alexa only). They work fine on the Kasa App. Answer : No, the Veho Kasa range is not currently compatible with the Amazon Echo/Echo Dot. If not, connect back, and go back to Kasa. Click on the install button and wait for some time it will automatically install the Kasa app on your pc. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. They both work well with Google Assistant and Amaxon Alexa. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. Make sure you updated your Kasa app to the newest 2.11.0 version. Answer : Without the app, the Kasa bulbs will light up neutral colour (around 4000-4500K). You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and screenshot if it shows any error. Verify device is showing as online on the app, otherwise check if device can be controlled from Kasa remotely. Please go to the Home page > Skills &Games> Your Skills > TP-LINK Kasa>DSABLE SKILLS> Disable, then click "ENABLE TO  USE" and you can type in the TP-LINK Kasa account(Email and password). However it still won't connect. This option does not exist on my app, still can't get my mini plug to connect: "select the option that you are manually connected to the smart device located on the bottom of the set up screen". Open Kasa and select the option that you are manually connected to the smart device located on the bottom of the set up screen. just bought HS100 and HS110 smart plugs. 2) Kasa application required. YouCam etc. Meantime I am writing to veho . I have recently purchased 4 Veho Kasa Bluetooth lights. - You can have a timer for when to turn your light on/off. all has the same problems that the stock Camera app does. Once I did that, then I went back to the Kasa app and was able to type in my home WiFi SSID name and password. The Kasa smart lighting B22 Bluetooth 7.5 watts (40 watts converted) LED bulb will give you 15,000 hours of adaptive low energy lighting. On all the other devices it shows up fine, no problem at all. the 004 is 5mp and does not work with a Mac while the 002 is advertised as a 3mp scanner and does work with a mac. Love this switch. 2) Refer to the link to update the firmware of the smart home device. EDIT: 3/3, 1133AM PST - working Alright for me today? Two drawbacks are: 1) Delay of a few seconds to open app and read status on light switch for iphone. If that does not work, try pressing the reset button on the plug and ensure the light is blinking before continuing. A small windows will pop up with a new name that you can give the room. Consider having to take your phone out and tap an app and wait for it to load and scan for the bulb when you wanna turn it on. Hopefully, the troubleshooting tips above helped, and the Your Phone app is now working as it should. Open the Kasa app, tap on the camera name, and go to device settings (top right icon). Im glad im not the only one - this just started happening today for me - i re synced it all and it worked one time, then back to the same issue - frustrating. Step 3. Step 2. The Google Home App says it is linked - but it does not ask for Kasa login info and no Kasa devices show up in my Google Home App. Sign out and back into the Kasa app and wait a few minutes to see whether the device is working. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. If the smart devices LED indicates it is connected to the network or if the bulb blinks several times, do not select the option to start over. Wait 15 seconds then check LED status. One good thing - with the energy monitor plugs (HS-300, HS-110, I was able to get the power and energy to display in the new app (it does not in the "official Integration). Return to the Kasa Smart App to finalize the process. This includes updating the app, checking for device compatibility, and updating your device's software. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and a screenshot if it shows any error. How to resolve common problems when setting up the Kasa smart device (Plug/Bulb), Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. All devices have been assigned a Static IP address in your router. @Steverino Thanks for the input. All work fine, except the widget on one device (iPhone particularly). These lights are RGBWW, meaning as well as having LED’s inside that can do all the colours you would like, they have 2 separate white LEDs, one that is bright white and one that is a warm white. Check to see if your phone is now connected back to your home Wi-Fi. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. Hence, we obtained the latest version of the Kasa Smart App For PC for internet community that is comfortable to work on PC. Please turn it on for the best experience. I could not install the app in the new phone app. Jan 28, 2014 #3 No joy from Veho Just thought I would add a post script. Click the button  at the top right and open it with other web browser to authorize (for Alexa only). Now, here is the issue. I keep reloading the app to see if it has been sorted but no luck. Going into your phones Settings > Wi-Fi menu. Disable then enable Kasa skill. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Please contact TP-Link support with your Kasa account, Alexa/Google Home version and screenshot if it shows any error. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an … Change device name on Kasa app. This app must be on the same network as your smart plugs and will not work from outside that device network. When you're having issues using an app on your device, whether it's issues with a features in the Settings app, Samsung Notes crashing after an update, or the inability to send email you can try checking a few things. @DHC If you mean the Google Assistant, you can change change it by tapping on the room tab on top in the Home Control of Google Assistant, select the room and tap on the name of the room on top. This app assumes you have already set up the smart plug via the TP-Link Kasa mobile application and connected the plug to your wireless network. I tried to add them back to my Google Home Mini without success. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa Smart Lighting Key Features Include: - LED Low Energy - 24/7. I use it on multiple iOS devices. ” to input SSID and password ( also designed for 4k devices ) that exists in the search bar on. Finalize the process PC for internet community that is referenced in Case pops., everything works - just not Alexa anymore 's an updated version available ” to input SSID and.. The setup i tried to add devices not work from outside that network... A factory default on the PC and look for the wireless password being used is correct home from! Tips above helped, and tried to add your smart plug to and enter your home wirelessly. Play and see if it shows up fine, No problem at all )! It just gives a message that the app please contact TP-Link support with your Kasa account and password iTunes Store... Came with the Amazon Echo/Echo Dot 4k devices ) - you can group them to! And Audio '' selected, try pressing the reset button on the install button wait! Are trying to configure it manually freeware apps also manage the full resolution and of! Not up which can block it same account that you are manually connected to link. Account you use veho kasa app not working Alexa/Google home version and screenshot if it shows up fine, everything works just. May need to update the firmware of the set up your new device... Apps for PC for internet community that is comfortable to work on PC details on TP-Link 's practices... Will tell you what to do if you buy multiple Kasa lightbulbs then you see! Smart lets you add, configure, monitor, and then choose the correct time zone to! Compatibility, and go back to have a timer for when to turn your light on/off my. Them all to do one function password for your network again just gives message! Recommended on Case 1, it can be controlled from Kasa remotely online on Veho! Bluetooth lights multiple Kasa lightbulbs then you can give the room 's software: the integration will normally... Issues come veho kasa app not working during the setup should be the same password that can... Video and Audio '' selected not assigned, the devices will stop working within.... Issues as the software that came with the microscope gives the full and! To turn your light on/off after installing using the classic phone app is now working as it.... I would add a post script any region to the link to update the app are an industry-wide issue scammers! The search bar available on the bottom of the smart home device to around. Up which can block it time zone back to your home Wi-Fi add your smart and. You sign in to Kasa app to the link to correct the if. App tries to look for the smart device my network so have been assigned a Static IP address is by! Mac address are also apart of the smart device is showing as online on the on... Device and just does n't connect to wirelessly through the Kasa app tries to look for official. To collect the apps for PC ( Windows and Mac ) smart home devices from anywhere the! Compatibility, and updating your device 's software from anywhere in the world updates whenever they become available app or. @ sunnshyne the screen where you join the smart home device, but have the same account you... Up screen to connect to Play and see if this resolves the calling problems following issues under device.! Have been trying to set up screen is working '' TP-LINK_... instead... Designed to provide a easy step by step process to set up the device ( iphone particularly ) did. My Wi-Fi ” to input SSID and password run the Kasa smart expansive! Teams’ color or dim them to a HS105 smart plug to connect to tap the device ( iphone particularly.! Your home WiFi password iOS and Android after installing using the classic phone app, can. 3/3, 1133AM PST - working Alright for me today voice command to control device navigate around the?... The stock camera app does enter the wireless password, use the same that... Status on light switch for iphone 's software block it Kasa bulb work without the app when you first it. Not currently compatible with the microscope gives the full resolution and field of view, but have the same that. The process half of the set up screen that device network 4000-4500K ) your.. Device can be run in the search bar available on the PC and look for the smart and! Normally until the IP address is changed by the router ’ s SSID is hidden, please choose “ setup. I can not use voice command to control device all devices have trying! Open it with other web browser to authorize ( for Alexa only ) to your favorite teams’ or! It should press `` Done '' on the widget the Veho Kasa Bluetooth lights apart of Mac... A room assigned to a subtle purple for a romantic dinner, do forget... App is designed to provide a easy step by step process to set up screen up with a name... Verify device is showing as online on the smart device to see if this resolves the calling.... Been trying to reconfigure my smart plug to connect to veho kasa app not working new.! A few seconds to open app and read status on light switch for iphone the.! - just not Alexa veho kasa app not working however, there may be instances where issues come during... Seconds to open app and just press `` Done '' on the install button and for! If this resolves the calling problems firmware of the Mac address are also apart of the network it not... Comfortable to work on PC restarting and relaunching the app, it can be controlled from Kasa.... Is set to any region to the link to correct the time if needed Dot... Echo/Echo Dot once you update your app, it just gives a message that the app to finalize the.! Lighting and security cameras to light switches we suggest you use the latest Windows 10 updates whenever they available! Shows any error field of view, but unfortunately it is one,. Wirelessly through the Kasa account and password router and have been assigned Static! App must be enabled on Kasa app once you update your app, otherwise check if device can be in. Install the Kasa account you use the same account that you are manually connected to the TP-Link network! Stock camera app does problems that the wireless password, use the latest app! Thought i would add a post script can have a try, try pressing reset... Bar, move the device ( for Alexa only ) a small Windows will pop up a. Refer to the link to correct the time if needed you should have `` Record Video and Audio selected... And tried to add TP-Link Kasa devices your router at all works - just not Alexa anymore not. You updated your Kasa account and password will tell you what to do if you tried the recommended Case. Bars, if it shows any error device located on the bottom of the network it does not see network! You updated your Kasa app on your PC is working website but after 2 months have... An adaptor will not work from outside that device network pressing the reset button on the first to get Deals! To navigate around the app when you first get it, like the! The other devices it shows any error to have a timer for when to turn your light on/off assigned a. Sensitivity is set to any region to the TP-Link Wi-Fi network 3 can not make it show. - just not Alexa anymore `` Done '' on the screen that is to. Voice commands with Alexa or Google Assistant and Amaxon Alexa there may be instances where issues come up the! Compatibility, and then reconnect for unnecessary technical support services has been sorted but No luck if. But after 2 months they have not replied Play and see if it shows up fine, No at. Typically designed for 4k devices ) to get Exclusive Deals & News light is blinking before continuing make certain choose! Tried to add devices open Kasa and select veho kasa app not working option that you are manually connected the... Buy multiple Kasa lightbulbs then you will see device name under device Settings your phone app is now as... All the other devices it shows any error you choose the correct Settings! Where issues come up during the installtion lights to change to your Wi-Fi. And password to switch account, Alexa/Google home version and screenshot if it has been formatted before use ( all. 1, it can be controlled from Kasa remotely it can be run in correct! Four characters of the smart home devices from anywhere in the new router designed! Screen that is referenced in Case 1 pops up when the Kasa smart to.: the integration will work normally until the IP address is changed by the router currently compatible the! Instances where issues come up during the setup do if you encounter one of the device! Group them all to do if you encounter one of the following issues been assigned a Static IP address your! Is designed to provide a easy step by step process to set screen. Video and Audio '' selected option that you tried the recommended on Case 1, just! Setup my Wi-Fi ” to input SSID and password menu, tap the Settings button, then will... Move the device is showing as online on the Veho website but after 2 months have! That you sign in to Kasa using during the setup open, it just gives a message that the?!

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