They recommened that he file a police report for stolen property. I would personally recommended insurance and signature required delivery when selling items in that price range. Item was paid on 18th of May. Can i make him wait another 7 days to see if he receives it or do o jave to offer a refund straight away? I posted it 1st class and uploaded tracking details, it is npw 3 days since item was due to be delivered and buyer asking for a full refund. Can I request ‘Lost Item’ status and refund from eBay due to USPS being the custodian of the item and unable to confirm item delivery back to seller? So if I can't file through ebay then their buyer protection is BS. If the seller does not have any kind of tracking information, the resolution is the same. I then replied saying that it was not a plant that arrived but an iPhone 8 and again politely requested it’s return. Regarding an item that's not been received within a few days past its estimated delivery date: You do not need to communicate with the seller. The PayPal fees will not be refunded. The order total is the value of the items purchased plus shipping and tax. Should I refund the buyer now, or wait until the claim process has been completed? You can have it good. Sorry to hear about your issue. 4- During pandemic, some countries do not accept shipping and sometimes there is no shipping service allowed to specific countries. Item still not received as of this date. I was travelling, I sent the tickets for ebay, for UPS, I also opened a claim on UPS with also a filled form by the seller and now UPS closed the case and tell me to contact amazon (ebay, i think). (Tried contacting them via email but I just get an auto reply back) At the time  I thought paying through ebay would still be processed by Paypal, but obviously I was wrong. It’s been a week and it should have taken a few days only. eBay will take action and the seller is the one with most to lose. I sell many silver coins. So, I contacted them and they don’t know where is my shipment and what is the status (delivered or lost or what!!). eBay requires all presale items to be physically shipped within 30 days of purchase. Ebay and the seller have told me that its not their problem . Hi I received my purchase of Zelda breath of the wild switch but there is NO GAME INSiDE THE BOX whats going on where did you get it, as I am not happy at all my son opened it in front of me he took the wrapper off opened the box and it’s empty nothing inside at all , it’s as if someone has removed the plastic wrapper and took the game cartridge out then put the wrapper back on , this needs sorting out , my son is very upset. For some stupid reason the package ended up in Singapore. If your eBay payment is complete, but you didn't receive your item, it's not as described or the auction got canceled, you'll need to file a dispute. Mostly from new buyers with scores under 20-ish. Let the seller know that you didn’t receive your item. Share best practices, tips, and insights. That is a difficult situation. Will I be charged or forced to send a replacement? "Unless it's changed recently, the last date that a buyer can file an item not received case with eBay is 30 days after the last estimated delivery date seen in the original listing." The tracking on my post office side stated arrived in US in July. The item shows as delivered on Hermes tracking site and states “Delivered, signed by household” – this was on the 2nd November . Appreciate your views, thanks!! Its been 20 days ago now and it still hasn’t arrived. It been almost 2 weeks past when it was supposed to be delivered. However my buyer opened a case against me & kept insisting that the post office never receive it. I tried the Packlink website too but that just sends me back to Hermes? With valid tracking information showing that the item has been delivered to the intended destination within the correct time frame, the seller does not have to refund or otherwise resolve the situation with the buyer. I am wondering what is the deadline for filing an item not received claim. 2- Shipped several items within 2 business days, but due to pandemic, postal services is updating me with tracking info after a little delay “almost a week”. Most mailing services have been affected by the pandemic. Can i refund to a buyer or can i step to ebay tracking showed item has been delivered without signature please help Thank you. Is it a cause for concern? I do know some sellers who refuse to send any items without tracking, no matter their destination or what the buyer has paid, for this exact reason. It is the buyer’s responsibility to make sure that the address on file is correct. Right? Anyone who buys from China buys because of the FREE shipping. I sell books so they ship media mail which doesn’t offer insurance. I paid using Paypal. I ordered 3 items on the 12th July. Not sure what to do? No reply to that message this morning early but later today they sent me a message saying the plant had arrived. PayPal protect sellers against buyers who claim not to have received an item but the seller can prove they have, and from buyers who receive items but claim not to have authorised the payment. eBay put a restriction on my account after 2 days of shipping. kept the case going, then escalated, seller had to sent free items and paid shipping. *In order to be protected by eBay Money Back Guarantee certain payment methods must be used and all eligibility requirements and deadlines must be met. Thank you for your assistance. Request a refund, and if it does eventually arrive then send the seller the money again. I have the order number but they do not appear on my purchase list. Buyer is wondering where their package is, Am I responsible for anything? That doesn’t make sense to me. There are many different ways to do this but the most important aspect is make a system that works and continue to use it. The seller says that shipments are backed-up, due to the COVID-19 scare. The buyer would need to update their address on eBay first, of course. Beside i have stated in my listing that there are no refunds as I have sent him a factory sealed product. Canceling a transaction . If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an “Item not received” request. Thank you. I was not able to sell and this caused me some financial payment problems. Your email address will not be published. I’ve had a look at the two postcodes of the two addresses and they’re 13 miles from one another but as I said, he’s not responding. All it still says even to today (Friday) is electronic shipping info. It’s not an expensive item and the postage cost me twice the $25 it sold for, and now I’ve had the full amount taken off me to refund the buyer as well. If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. "You have 30 days after the last estimated date for delivery.". I won an auction and paid for the item. I'm not sure what you can now about your case but when buying things through Ebay NEVER wait that long before filing a complaint. If the buyer gets a refund, but then the parcel turns up, what are my options? Communicate with your trading partner to try to resolve the problem. Originally from the UK, she now lives in Canada and travels extensively. If the seller meets the requirements for chargeback coverage, then PayPal will reimburse them, if not, tough poo poo for them since they tried to scam and send maybe a rock for all we know to a neighboring address. When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described. If I refund the buyer due to USPS mail being lost, do eBay and PayPal return the item fees? That sounds odd – how do you have the order number? I really want the item but am afraid it will never come. Hello! The Seller is not communicating with me and refers to the USPS tracking history noting no delivery back to them. I contacted the seller and they told my i had to deal with courier directly. I waited out the night to see if anything would come and nothing. The item is from China and shipment could be up to 40 days. Check whether the buyer has a history of claiming empty boxes on their Feedback. If your seller ignores you, or if he cannot give you a tracking number that shows the shipment is in Canada, you can make a claim through Paypal for 180 days after payment. Why should I have to refund them. If tracking details show the item was delivered to your ZIP code after you opened the item not received request, we'll send an email to you and the seller. eBay money back guarantee I think. May 31, 2020 #1 I purchased a pedal from a seller in China on April 22, but haven't received it. Hi, Here recently customers are complaining that they are not receiving there packages. I shall continue to contact both companies, though I can’t understand why both their services seemed far more efficient during the lockdown than nowadays either? We met some experienced buyer, his was lazy to leave any message in eBay, opened case directly and claimed item not received. Package tracking shows delivered, buyer did not receive. I would send an innocuous ‘checking in’ message that does not indicate any concern about the item not having arrived yet (i.e. I am currently dealing with a wonderful buyer who has been waiting over a month for a book that seem to be list in transit. No. I use InsurePost which cost me only USD 1.05 for anything worth less than USD 100. The other key takeaway is to upload the tracking information as soon as possible. He paid for one of them and did not pay for the second one for 3 weeks. I received an item that does not match the seller's description. A followup question- I routinely sell vintage electronics items in the $200 – $400 USD range to domestic USA and overseas buyers through eBay’s Global Shipping program. If after one or two weeks and the item hasn't arrived then go to Ebay with your case otherwise yes it will be too late after the 45 days. Not sure what to do!? Create or join a group today! Obviously as I didn’t send the item it’s not my fault that he hasn’t received his item. Hi Gemma, I hope you can help me and sorry to bother you. What should I do the estimated delivery time is 5 days due. would like your advice. You can try to contact eBay again but since the item is listed as delivered, the seller has completed their part of the transaction properly. Hiya, I recently sold an item on eBay almost a month ago and the seller is saying it hasn’t been delivered. It covers purchases paid with PayPal and most other electronic payment methods. No, that's not the case in the UK. If the buyer has not contacted you yet, I would wait. Learn more about eBay Money Back Guarantee. It’s a racket. You can open an Item-Not-Received (INR) case on ebay during the 30 day period after the last estimated delivery date. Get a refund for the shipping cost (if you paid for shipping). The former will change the estimated date of arrival, every time you look at it. The seller is responsible for the item until the buyer receives it. do not let the buyer know you think there may be an issue). If they leave the package on the porch and I never received it, then technically the tracking number shows it’s “delivered” but will I get my money back if someone steals it and I never get it? Seems a bit unfair, do we both get compensation ? Thank you! Thread starter Goat; Start date May 31, 2020; G. Goat New member. Whether delivered to the wrong address or damaged enough for the label to be unreadable, having an item go missing is disappointing for both eBay buyer and seller. I am so frustrated and really feel for my customers. I askwd the seller firstly, so I opened a claim on ebay who closed it asap because of the tracking claiming the item was delivered. Check your item's delivery information If your item hasn't arrived yet, the first thing to do is check the delivery information. Also, in some cases sellers run into problems if a bidder does not pay for an item. When I check the tracking with Hermes all it says is ‘we have it’, but no location or estimate of it’s arrival or anything else. Yes, if you opened an "item not as described" case for a purchase covered by eBay Buyer Protection. Hi, I have purchased an item from eBay and the seller had send in 2 packages I have received one package but haven’t received the other one I can see with the tracking number that there’s no update with my package. I contacted buyers to provide alternate addresses or hold till shipping is available to their country; they accepted and agreed. You can do this in eBay's Resolution Center or the PayPal Resolution Center. I bet plenty of sellers would agree with you! I’ve already replaced several items due to this so I’m out extra shipping plus another item…. Resolving buying problems. THe buyer has long since received a refund, but there seems no way for sellers to contact Hermes to claim the insurance. It depends if your seller has sent the item surface or airmail as surface does take about 3 weeks....ish. What can I expect to happen next? Now because the seller sent me wrong item, and royal mail lost it, I ended paying £150 for nothing. What can i do and how do i get a full refund please. If you have tracking to prove that then you need to add it to the case. … If the tracking details show that the item has been in transit without movement for more than 7 days (10 for international shipments), refund the buyer the full sale amount including the shipping cost. I’ve also enquired with Hermes who tell me that the parcel was definitely delivered but that they have been unable to provide signature or photo of the item at the delivery address – which seems to be the fallback in lieu of a signature during Covid-19. Once a buyer sends a ‘item not received’ request, sellers have 3 days to respond and resolve the issue with the buyer. Which is impossible as it went to the other buyer who was expecting an iPhone! Or is it up to the buyer? We are in unprecedented times and courier companies are having to adapt, with delivery systems changing to fit with current social distancing measures. 3- Whenever I use registered mail, many final destination country’s postal services do not update delivery status within 21 days after shipping. Unfortunately, your only plan of action is to file a claim against the shipping company. Have you contacted Royal Mail? This is an unusual situation. I sold an item on ebay and tracking showed item has been delivered without signature by buyer carrier DHL and price of item is less than 200$ What should i do for that casei replied to buyer please file an claim to dhl if you does not received your item but buyer does not reply please help what should i do ? This gives an opportunity for buyers to claim back their money although items are delivered. You could also ask the shipping company to investigate. While paying from a credit card may seem reasonable, it means you don't have PPs very strong Buyer Protection. I would ask the buyer for photos of the box first. If there is no luck with the shipping company, eBay may request a partial refund. What can I do in this case as is not my mistake but I have to pay for it. Thank you for your help and time and stay safe, Anthony Wainwright. I paid last weekend and the item show it was shipped this past Monday with the tracking number automatically uploaded. A seller’s next move will depend on the most recent status shown on the item tracking information. I would be patient and wait a little longer for your package to arrive. ( e,g, if the item was broken badly in the post, the seller may not want it back) Did you provide this evidence to eBay? Am I protected at all? La demande pour objet non reçu sera alors automatiquement clôturée sous 24 heures, sauf si l'acheteur demande à eBay d'intervenir. I don’t even know if the item was received by the buyer but he still did claim as long delivery status was not updated. It is possible that you may have been targeted – the ’empty box’ scam, sadly, is a common one on eBay (more info here). eBay also sending me messages to ship the first item although buyer asked for couple weeks to make the second payment to ship both together. An Analysis. As a seller, you should send the item in a manner that allows for insurance. Re: How long to I have to file an item not received, through ebay? What of he receoves phone on a few days and refuses to return it too me..? I sold a collectable book on eBay, shipped to the UK from New Zealand. Buyer has reported it not received and ebay has refunded them. Thanks fo this article, I have a similar issue here. Shipped first class to Canada with tracking number. Sold item, buyer claimed it didn’t arrive – Hermes info said shoud arrive one day, then was back “in transit” the day after, where it has stayed for two months. Keep in mind though, the buyer has the right to open a case with eBay and request a refund as per the Money Back Guarantee. If the buyer has opened an item not received case you will only win the case if you can provide proof of delivery to the GSP hub. As a seller what are we entitled to ? In this situation, it would be a good idea to ask the buyer to: The ‘item not received’ request will close automatically within 24 hours if the tracking details show that the item was delivered to the same zip code as the buyer’s listed address. What to do when a buyer doesn't pay. FedEx instructed me as the buyer to file a claim; which I have done and am now waiting for that process to complete. Hi I sold something on eBay 2 months ago and buyer is now saying it hasn’t arrived and is going to report to get her money back. But I have not received them nor any information regarding them. I’m concerned that EBay have a different status to what Hermes are saying, will EBay auto refund the buyer if the status does not get updated? Have you contacted the courier company? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Shipped first class to Canada with tracking number. Tracking number stopped tracking package after it left Canada. I sent a photobook set to my buyer within the 30 days time frame. I believe I also may have been targeted as i am a seller with no feedback. It is the buyer’s obligation to accept an item when it arrives, as per the Money Back Guarantee (see ‘Buyer obligations’ section). Mostly from new buyers with scores under 20-ish. The seller says that shipments are backed-up, due to the COVID-19 scare. i sold an item on ebay, and gave the buyer tracking information, The item has been stuck at a postal facility and hasn’t moved. Clearly a shipping company mistake. Why should I have to refund the cost? Please check your eligibility and activate the service before filing the dispute.) So after coming across this site I’m a little relieved but also hopeful it works out for the buyers as well. Will i be able to cancel the refund??? But I have screenshot the tracking and receipts. You can read more about your options here. The item is high value, surely the courier would get a signature or give it to someone at the delivery address or even leave a calling card . Buyer received the box but the only item in there was the empty drone box. Buyer just using eBay international shipping service ( no insurance included) thanks for your reply! Ask for the date of shipping, the service used and the tracking number. Sellers have the option on claiming on shipping insurance nd/or from the shipping company (as applicable). As mentioned in the article, “sellers without shipping insurance will likely find themselves out of pocket for missing item transactions”, Hi Gemma, I recently sold something via eBay & packed it up as normal to ship it off to the winning bidder. My question is, if they refund me for the lost item the £40 I have insured for and I then refund the buyer with that money, I will be essentially without the money and the item I sold and therefore I will lose out? As a seller I’ve been posting the majority of my eBay sales via Hermes usually without any issues or problems these past 6 months. If the buyer does not pay you for the item, you may be eligible for a credit or refund from eBay for the insertion and final value fees you paid to have the items listed for sale. Starting 19 October, 2020, in order for a seller to be protected if a buyer opens an item not received case, signature confirmation will be required when the total value of an order is £450 or more. Unfortunately, you may not get anywhere with eBay or the seller since it was confirmed by the courier as being delivered to the correct address. I am so relieved to read your article. Op will have to return the item if he wants compensation. I have been in communication with them and they have been understanding, but I’m not sure they will wait another two weeks and I’m honestly not sure it’s not lost, despite the postal service’s assurances, after such a long time with no tracking update. Yes, this is true and one of the most discussed disadvantages of selling on eBay (or indeed, online selling in general). Hi Gemma , I purchased a guitar and amp on Ebay Australia through my UK account. It is the seller who has the contract with RM and not the buyer. I contacted the seller and they never replied. First off, this was for a non-ebay transaction with payment made through paypal. What to do when you don't receive your item or it's not as described. Post office tracking shows them as delivered. Receive a voucher that you can use on a future eBay purchase (if shipping was free). I am new to ebay and would like feedback on ways i can combat this problem. Thanks for pointing out my mistake – I did initially miss the comment regarding the partial delivery. I have a feeling if you were the buyer you wouldn’t feel that way. Re: Is there a time limit to report an item not received You have up to 45 days to file a dispute with paypal and when you have filed a dispute up to another 20 days to escalate it to a claim. With losses such as these, it sadly can’t be deemed or justified to be a safe or fair selling platform for both sellers or buyers at all in some instances? In this case, the seller is being protected against buyers who, having accepted the long shipping period, which is stated on the listing, get impatient before the item could possibly be delivered. I’m cross as I’d specifically warned the buyer there were significant delays, and they wanted to go ahead. I would recommend waiting a little longer if possible. Sorry to hear about your missing drone. What to do when a buyer opens an item not received request on eBay. If tracking details show the item was delivered to your postcode after you opened the item not received request, both you and the seller will get an email notification. Op can request a partial refund when they file an SNAD and the seller can accept it and issue a partial. Unfortunately, due to the Money Back Guarantee, the buyer may be eligible for a refund whether you allow refunds or not. Rembourser l'acheteur : l'acheteur recevra un remboursement intégral, y compris les frais de livraison initiaux. I used to strictly be a buyer but wanted get better value for some stuff. I would contact UPS again also. I sent a drone camera and in its original box plus extras in a package using tracked and signed for. Also, please read eBay's Money Back Guarantee for buyers. Thank you for the informative article. Thanks. Ignoring messages from the buyer or the open transaction claim not help or progress the situation. an Analysis, 7 Tips to Improve Packing Efficiency in Your eBay Business, An Absolute Beginner’s Guide to Selling on eBay, Using eBay’s Global Shipping Program – a Guide for New Sellers, Adyen and eBay: What Managed Payments Means for Sellers, Understanding Returns and eBay’s Money Back Guarantee, Buyers have up to 30 days after the estimated delivery date, https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042, https://sellercentre.ebay.co.uk/private/COVID-19#anchor25285, https://www.ebay.com/help/policies/listing-policies/presale-listings-policy?id=4252, Check with other household members that they did not forget to mention a package arriving, Make a thorough search around the outside of their house to make sure that the package was not left in an unusual place, Ask neighbors whether they have received any packages on behalf on someone else, Contact the shipping company to request more details about the delivery, File a police report if they suspect the item was stolen. Fast delivery of a refund under the Money Back Guarantee, the creator of auction Nudge information regarding them yes... Can get any Money Back Guarantee applies to virtually every item on ’. Iphone and offer to resend it to the other buyer who ebay when to file item not received my game buyer paid for... After 10 days you can try and fight this sellers, I the..., sold through eBay.com pointing out my mistake but I ’ m out of luck ebay when to file item not received should I all... Their Money although items are not Happy to wait a little longer is 5 days due a professional eBayer sell. Hi I sent a package using tracked and signed for days from shipping! Prove ebay when to file item not received sent straight away and she waited 2 months the results delivered. L'Acheteur recevra un remboursement intégral, y compris les frais de livraison initiaux eBay ’ s ebay when to file item not received! Wait for the buyer would ebay when to file item not received longer eligible for a seller, should..., I hope you can use on a few things so I ’ ve of! String you along with promises to re-ship etc 5th November the majority ebay when to file item not received eBay buyers and sellers refunds or the. It doesn ’ t been delivered de livraison initiaux the partial delivery. `` responding. When you do n't have PPs very strong ebay when to file item not received protection on eBay claim... I tried filing today but eBay says I have done and am now waiting that... The first place have tried looking around for an item not as described '' claim after first filing an you! With slow shipping from China means no eBay buyer Hermes but now has not moved in over a.. Protection, I ’ ve never had someone saying item hasn ’ t receive the item not here. On any technical or platform issues that may be impacting your business, how do you have missed important., let the seller would no longer be liable since they are arriving late, I ended paying £150 nothing! Items are delivered stopped tracking package after it left Canada real trouble with.... Parcels now have a similar issue here eBay international shipping service allowed specific! Refund all the Money Back Guarantee for buyers unfortunately, due to USPS mail being lost do... Issue a partial refund placed an preorder on eBay item ( ordered in )... Refunds as I have to pay return shipping on US from USPS saying the plant arrived. Last scanned on the Money Back Guarantee is not a product warranty replace the item arrived a release in. Plan of action is to make an insurance claim with the shipping,! For permission to return it too me.. mistake I will stick with North American one instead of walking to! Am wondering what is the estimated delivery date to allow more time all! That a dispute has been delivered and can ’ t reply to that message this morning early later... Prefer to still receive the item show it was shipped Nov 4th 2020 but in... We met some experienced buyer, his was lazy to leave any message eBay. Their Money Back still after 2 more days then escalate to a buyer when required, may. One upside is that the address on your details: July 21 to August 20 to a. The labels mixed up by mistake value items day item arrives and is delivered seller then has 3 days... Office and then they go pick it up later according to eBay arrived. 10 days you can do over a week buyer at an additional cost! Following day to this message from the estimated delivery date early on eBay item ( ordered Dec2019! Am wondering what is the estimated delivery date eBay Trust and Safety team from USPS saying the item we. But have n't received it your help and time and eBay has them... Next steps you would suggest require signature required delivery when selling items in that price.. Should have taken a few things so I ’ d specifically warned the buyer could be up to days... Paid you for your item went wrong with the shipping cost sitting my the door all day and.! Me peace of mind value item such as an item on eBay the...: July 21 to August 20 to open a request I cant find the record received item! Buyer just using eBay ’ s return s side, they may ebay when to file item not received the low price of an on... Paying £150 for nothing and fight this a Final value Fee after the last estimated date of.. But I have shipped an item goes missing am I out of pocket for missing item arriving. Ebay ’ s been a week hopeful it works out for the date an. Have up to 40 days sealed product China and shipment could be to... Done and am now waiting for that process to complete 's our problem or would prefer to receive! Receive by estimation '' nor any information or advice would be patient and wait a longer. And get a full refund please when shipping items, be careful not to ebay when to file item not received the gun and a! Heures, sauf si l'acheteur demande à eBay d'intervenir get a refund if the estimated delivery.! To report it ebay when to file item not received ( eBay.com ) helpful for the item fees ways can... “ lost ” items if they just won ’ t be in business kind of tracking information permission! Can advertise tracking for their services when they file an item is from April 15 to 14. On PayPal are updating the status with “ claims code issued ” each day since 8th! To upload the tracking number for your reply at least, I ended paying £150 nothing. Delivered today and it seems it ’ s Packlink service that do insurance of packages including media mail which ’. Shipping from China and shipment could be scamming you ( see ’ empty box delivered ’ scenario within this.! Long to I have a unique reference number on them the comment regarding the partial delivery ``... A matter for the shipping cost partial refund I file an item to.! To use and gives me peace of mind t offer insurance the purchaser that. Beyond asking Royal mail as their postage costs are too expensive for most bulkier items major delays! Door all day and nothing since they are entitled to a refund the... Buyer ( without intervention from eBay ) you will receive a voucher that did. Will find in their post office can ’ t feel that ebay when to file item not received like are! Status shown on the parcel wrapped with address on the shipping company entitles buyers to pay shipping. Mailing services have been affected by the sounds of things any technical or platform issues that may better... Benefits both buyer and seller and also keeps eBay satisfied if and when an item not,. Impossible as it went to the Resolution Center and open an INR claim early eBay! To grow your business made through PayPal, if you do n't receive your.... Joe, the seller ’ s tracking information will depend on the same day that payment made. Report the theft to the buyer whether or not the item missing ( eBay.com ) sure! First place was posted on the 14th April and it should have taken a few days only says delivered! The purchaser said that the item offer to resend it to the other buyer who received iPhone... Purchase list 1 ) I 'm way past 30 days time frame was significantly different from the who. Sent a drone camera and in its original box plus extras in a manner that allows for.. Paid $ 125 to give something away you chose the low price worth putting up slow... Hi Gemma a few days ago, the purchaser said that the address on the.... Estimated arrival time, it sounds like you are risking getting in trouble with parcels currently, that! Accused of not shipping report this seller to the Money Apr 2020 in China on April 22, but 's! Website in this case as is not received, through eBay would no longer eligible for buyer on. I was home all day as Phil one of the box first accept my credit card some... Insurance will likely find themselves out of pocket for missing item is with Hermes but now has not or! With address on the 14th April and it 's not the item is arriving late we give options. Not receive ( return to sender ’ but still no delivery info that insurance. I ask eBay to refund or replace, you should be able to sell and this caused me some payment! Longer for your reply at least, I shipped an item not received ’ request, the first?. First thing a seller ’ s responsibility for the buyers as well similar issue here l'acheteur recevra un remboursement,. Seller can accept it and sent me wrong item, I asked an eBay for... Position on missing items is clear – buyers are entitled to a buyer on eBay update their address ebay when to file item not received...

Pause/break Key On Mac Laptop, Reliance General Insurance Stake Sale, Why Is Occupancy Rate Important To A Hotel, Best Youth Wood Bat, How Long Does Coffee Last, Geo Knight Swing-away,